Nondiscrimination & Language Assistance

Hickory Grove Recovery complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or religion. We do not exclude people or treat them differently on any of those bases.

Free aids and services

Hickory Grove Recovery provides, free of charge:

• Aids and services to people with disabilities to communicate effectively with us — including qualified sign language interpreters, and written information in other formats such as large print, audio, or accessible electronic formats.
• Language services to people whose primary language is not English — including qualified interpreters and information written in other languages.

To request any of these, ask any staff member, or call (501) 509-5143. There is never a charge for these services.

Grievances

If you believe Hickory Grove Recovery has failed to provide these services or discriminated in any way, you can file a grievance with our Civil Rights Coordinator:

Stacie Hurley, Civil Rights Coordinator
203.668.0103
stacie.hurley@alsosmgmt.com

You can file in person, by mail, by phone, or by email. If you need help filing, the Civil Rights Coordinator is available to help you.

Filing with the federal government

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights — electronically through the OCR Complaint Portal, or by mail or phone:

U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F, HHH Building
Washington, DC 20201
1-800-368-1019 · TDD 1-800-537-7697

Language assistance

Free language assistance is available. Call (501) 509-5143 and tell us your language.