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Admissions · FAQ

Frequently asked questions.

The questions we hear most from patients and families starting treatment. Don't see your question? Call admissions — there's no question we haven't been asked, and no question we won't answer honestly.

Common questions

Everything we get asked.

What types of addiction do you treat?

We provide treatment for a wide range of substance use disorders, including alcohol use disorder, opioid addiction (heroin, fentanyl, prescription painkillers), stimulants (cocaine, methamphetamine), benzodiazepines, and polysubstance use — along with co-occurring mental health conditions.

Do I need medical detox before starting treatment?

Medical detox is often the first step for people with physical dependency on substances like alcohol, opioids, or benzodiazepines. It allows your body to safely clear the substance under twenty-four-hour nursing care and physician oversight. During your admissions call, we'll talk through whether medical detox is the right starting point.

How long will I be in treatment?

Length of stay depends on your clinical needs and insurance. Medical detox is typically a shorter, medically supervised process; residential treatment is a structured period of live-in care. Our team works with you to adjust timelines based on your goals and recovery milestones.

What should I bring with me?

Comfortable clothing and shoes, alcohol-free toiletries, a journal or approved reading material, and any prescription medications (which must be reviewed by our medical staff). Avoid bringing anything containing alcohol, weapons, or items not permitted under our care guidelines. If you're missing something, tell us on the call and we'll figure out the rest together.

What is medication-assisted treatment (MAT), and do you offer it?

Yes. We offer medication-assisted treatment using Suboxone, Subutex, and Vivitrol. MAT is most commonly used for opioid and alcohol use disorder to reduce cravings, ease withdrawal symptoms, and support recovery when paired with counseling and therapy. We do not use methadone at Hickory Grove Recovery.

Will my insurance cover treatment?

Hickory Grove Recovery works primarily with commercial insurance. Our admissions team checks your coverage on the call and explains, in clear terms, what's covered and what your options are — before you commit to anything.

Can my family visit or be involved during treatment?

Family is part of recovery. Family counseling and structured contact are built into treatment, within the limits of what each patient agrees to share.

Will my employer find out?

Confidentiality is protected by federal law — 42 CFR Part 2 for substance use disorder treatment, plus HIPAA. We do not disclose your treatment to employers without your written consent.

What if I have legal or court-ordered treatment needs?

We work with justice-involved patients, including people coming from jail, court, or probation. Documentation of attendance and completion can be provided to courts and referring agencies with your written consent.

What happens after I finish treatment?

Recovery doesn't stop when treatment ends. Discharge planning starts on day one and includes relapse prevention planning, continuing therapy options, and referrals to ongoing mental health providers or recovery resources.

How do I get started?

Call admissions — we answer 24/7. We'll talk through what's going on, check your coverage, and walk you through next steps together.

Take the next step

Still have questions? Call admissions at (501) 509-5143.

Admissions answers 24/7. We work with commercial insurance and verify your specific coverage on the call.