Call admissions
Fastest way to get answers. Admissions answers 24/7. We can usually check your coverage on the same call.
Call (501) 509-5143Reaching out is the hardest part. Call us, and we'll handle the rest: coverage, a clinical conversation, and getting you scheduled.
Call, or send over your insurance online. Whichever feels easiest right now. Both land with admissions.
Fastest way to get answers. Admissions answers 24/7. We can usually check your coverage on the same call.
Call (501) 509-5143Send us your commercial insurance plan online and we'll check what's covered and follow up. Verification does not obligate you to enroll.
Verify insurance
Whichever way you reach us, someone on our team is on the other end.
Admissions runs the call from start to finish. We listen to what's going on, ask the questions the clinical team needs answered, and tell you exactly what happens next. No phone trees. No forms to chase down.
Asking for help is a moment that can disappear. The path below is what we do so that no one's moment has to wait on a process to catch up to it.
Call (501) 509-5143. Admissions answers 24/7. We learn what's going on, get your plan name, and start checking coverage on the call.
While you're on the phone, we talk through what's going on with your substance use, mental health, and current safety. This is a conversation, not a full clinical assessment — that comes once you're on campus.
We check your coverage and let you know what we find. Any required authorization is submitted right away.
Once coverage is sorted, we schedule your admission and walk through what to expect when you arrive — including transportation, which is coordinated on the call.
Intake includes a medical evaluation and paperwork. For detox admits, twenty-four-hour nursing care with physician oversight begins right away.
Your plan follows Hickory Grove's continuum — medical detox, residential treatment, and medication-assisted treatment where clinically indicated.
Discharge planning starts on day one, not the end. By the time you leave, you have a clear aftercare plan.
Prefer not to call? Send a message and admissions will follow up.
Admissions answers 24/7. Coverage is checked on the call. No pressure to admit — plenty of calls end with information and a referral somewhere else if that's the better fit.